"We use the devices when travelling to away games, whether it be in Scotland or further afield when playing in the Europa League allow us to upload content to our social media platforms and website."
We use mobile WiFi devices from DF Communications at both AFC and AFCCT to allow us to stay connected at locations where traditional WiFi access is not available.
We use the devices when travelling to away games, whether it be in Scotland or further afield when playing in the Europa League allow us to upload content to our social media platforms and website. Our AFCCT coaches also use the devices to stay connected when delivering programmes at primary schools across the region.
"In both scenarios the routers have worked well"
We’ve used the supplied 4G routers under two scenarios, to provide key personnel with high speed internet to enable remote access….. and to setup a temporary project internet connection used during the construction of our new office before we had the opportunity to arrange the permanent fixed line connections.
In both scenarios the routers have worked well and allowed the persons served to work effectively.
"We would highly recommend their services to any of our customers"
We engaged Craig and his team at DF Communications when we were setting up Vero Recruitment to help us with our comms. We run Vero from a home office in a rural location, so we had to overcome several problems with broadband and mobile connectivity. From our very first meeting, the service we received was exceptional.
We ultimately adopted a 4G internet service which also required several boosters throughout our property, coupled with a VOIP phone system. We were looked after on a day today basis by David Ralston, who provided us with constant updates and impeccable levels of service. Since go live our system has been faultless, allowing us to run our business efficiently and incredibly professionally.
We’ve had regular contact from the team at DF since we signed up to their services and have always felt that we are a valued customer. We would highly recommend their services to any of our customers.
I was introduced to DF Communications more than 15 years ago and have since build up a significant level of trust over the years. DF Communications don’t over promise and under deliver – they have on more than one occasion gone the extra mile to provide us with first rate customer service. Every DF Communications team member I’ve came in contact with are professional, kind and knowledgeable.
We were introduced to DF Communications towards the end of our mobile phone contract. Their team were keen to understand our requirements and listen to areas of concern we had with our previous provider.
Very quickly after that we received a bespoke solution and recommendations that solved our concerns and gave us a cost effective package. Having agreed to switch, the transition process was handled seamlessly and efficiently by the DF Communications team.
I have been highly impressed with the proactive and responsive approach taken by the whole team and would have no hesitation in recommending them.
I had been considering an upgrade to my office phone system for some time and being a long standing mobile customer of DF I obtained a proposal and quote which I was quite happy with, though there always seemed to be another priority cropping up and the proposal never got concluded.
Then out of the blue the company I had been using for years, unexpectedly and without sufficient time to plan a change, declared that they we no longer providing a telephone service for my business due to their internal operating change and my phone line would be cut off in 3 days’ time, this letter was delivered by mail on the Friday, though with no one in the office on that day, this was not received and read until the Monday by which time the line was dead and I had no communications. After a furious call to the company I discovered that not only had the cut the line but had also cancelled my phone numbers with no option to retrieve them, meaning a very costly exercise to rebrand with new numbers
I got in touch with Les at DF Communications (who was in a business seminar at the time but who still took the time to take my call) I explained the problem and both he and the DF Comms Team totally got it and sprang into action. They understood my dilemma and the urgency. The way DF Comms responded was simply brilliant. There was no mucking around and within 2 hours of my call I had an engineer in my office setting up a temporary solution, meaning that for my clients & suppliers; it was business as usual.
Within 7 days, they had retrieved my previous numbers (saving another potential costly exercise) arranged a new fibre to the cabinet line and delivered, installed and fully setup a nice new shiny and permanent phone solution, which has lots more useful features, is easier to use and my running costs are now less than I was paying before.
DF Communications really turned things around for me and provided an absolutely fantastic service, I would have no hesitation in recommending DF communications to friends, family, customers, or suppliers.
"It has made a massive difference for us both"
It has made a massive difference for us both when working from home and when watching Netfix etc. I can imagine it really benefitting people who live outside of the city and struggle to get good broadband.
"DF Comms understood our dilemma and promised to fix our issues or let us walk away with no penalty."
We had been experiencing severe drop out issues with our phones and internet made worse by slow and ineffective service response from our incumbent provider for well over 6 months. When we were approached by DF Comms, we were, naturally reluctant to move to a new provider, with no guarantee of improvement.
DF Comms understood our dilemma and promised to fix our issues or let us walk away with no penalty.
Since DF Comms took control of internet and phone system, we have not even had one problem. If I need a change of user, it’s done first time of asking. Does not bear thinking about the amount of time wasted with the last system. We certainly won’t be walking away from DF Comms, they are here to stay.
We are delighted with the service provided by DF Communications
DF Communications have been providing Aberdeen Football Club and Aberdeen FC Community Trust with mobile devices and mobile connectivity since 2019. We previously had a direct relationship with the network provider, but were looking for a more hands-on approach to customer service.
We are delighted with the service provided by DF Communications, due to the excellent knowledge and advice on the latest mobile technology and connection plans, cost effective solutions and above and beyond customer service.
We look forward to continuing the relationship with Craig, Kerri and the rest of the team at DF Communications.
I would definitely recommend DF and the team.
We needed a new landline system and contacted Les to get a quote. The process was smooth and informative and the main area I was interested in was the after sales service.
Since the installation we have contacted DF a couple of times and our queries have been dealt with quickly and efficiently. The after sales service was what I was after and they have definitely delivered.
I would definitely recommend DF and the team.
Right from our first conversation DF listened to our needs and requirements and came up with a range of options that would work for us.
Thank you for the brilliant advice and service you offered when recently changing our mobile phone provider.
Right from our first conversation you listened to our needs and requirements and came up with a range of options that would work for us.
Technology can be a bit of a minefield but you and your team guided us through and communicated what would happen and when in a language that we could understand.
I would have no hesitation in recommending the services of Les and DF Communications to any of my friends, colleagues or business associates. Thanks again Les for the fantastic service .